Houston Rockets

Fast, Reliable Access to Critical Media Systems at Toyota Center

As part of a major facility redesign at Toyota Center, the Houston Rockets modernized access to the media, control, and production systems that support live event operations. Working with system integrator CTI and powered by G&D KVM technology, the new environment delivers fast, reliable, low-latency access to critical resources across a demanding venue that hosts NBA games, concerts, esports competitions, and other live events.

The Challenge

With systems and workstations redistributed throughout the venue, the Houston Rockets needed to ensure that critical media and control resources remained immediately accessible from wherever they were needed. In a live production environment, delays, complexity, or inconsistent performance were not an option.

The organization required a KVM system that could provide the responsiveness of a direct connection while supporting a more flexible and modern infrastructure. High reliability, premium image quality, and low latency were essential to ensure a consistent user experience for operators working across multiple production and engineering functions.

The project was also part of a broader technology modernization at Toyota Center. According to CTI, the venue’s legacy analog infrastructure limited flexibility and made evolving media workflows more difficult to manage efficiently.

The Solution – G&D KVM Technology

The Houston Rockets’ technical team was already familiar with KVM matrix architectures and approached the project with a clear understanding of the type of solution required. Their interest in G&D was reinforced through conversations with peers at other NBA organizations, as well as a thorough evaluation of multiple vendor solutions.
G&D stood out for both product performance and the responsiveness of its team throughout the evaluation process. 

The solution was built around two interconnected two ControlCenter-Compact matrix switches, creating a centralized yet highly flexible KVM environment. Media servers and control systems were integrated centrally, while operator workstations in the Control Room and Engineering areas were given fast, reliable access to the resources they needed. The architecture supports both single-head and dual-head workflows and delivers the ultra low-latency performance required for live operations.

Installation and commissioning proceeded smoothly, with G&D supporting CTI on detailed KVM configuration and final system optimization 

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Technical Highlights

  • 2 × ControlCenter-Compact  
  • Connected via fiber  
  • Servers and source systems connected via VisionXS CPUs  
  • Operator workstations connected via VisionXS CONs  
  • Workstations in the Control Room and Engineering  
  • Support for single-head and dual-head workflows  
  • Designed for reliable matrix switching, low latency, and premium image quality 
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The Result

Today, the Houston Rockets have a modern KVM environment that gives teams access to media and control resources exactly where they are needed.

The system enables fast switching, dependable performance, and high signal quality across day-to-day operations.

For operators, the experience is seamless and responsive, enabling teams to make adjustments quickly and maintain workflow continuity.

Project Snapshot

  • Location: Toyota Center, Houston  

  • Application environment: NBA games, concerts, esports competitions, and live events  

  • System architecture: 2 × ControlCenter-Compact  

  • KVM GRID lines: Fiber  

  • End devices: VisionXS CPUs, VisionXS CONs  

  • Workflows: Single-head and dual-head  

  • Operating areas: Control Room, Engineering  

  • Core requirements: Reliability, low latency, premium image quality  

CTI case study

Click this link to view the CTI case study and learn more about the project.

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