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Houston Rockets

When Media Workflows Need to Respond Without Delay

How the Houston Rockets restructured access to servers, source systems, and production resources in a redesigned working environment at Toyota Center using G&D KVM technology. As part of a facility redesign, the Houston Rockets worked with system integrator CTI to reconfigure their technical operating environment. Servers, media and control systems, and operator workstations were repositioned throughout the venue. What they needed was a KVM solution capable of delivering a high-quality, reliable user experience with premium image quality and low latency — in a venue that hosts NBA games, concerts, esports competitions, and other live events.

The Challenge

With the facility redesign, the locations of the servers, media systems, and control computers changed, as did the workstations and operator positions. For the Rockets, this meant one thing: all relevant source systems still had to remain quickly, intuitively, and reliably accessible. 

 

The requirements were clearly defined. They needed a KVM system that combined high reliability, premium image quality, and low latency. For users, access to connected systems had to feel as direct and responsive as if there were no technology layer at all between the workstation and the server. 

 

This was also part of a broader modernization project at Toyota Center. According to integrator CTI, the previous infrastructure had been built on outdated analog systems that limited flexibility and reliability while making modern content workflows more difficult to manage. 

The Solution – G&D KVM Technology

The Rockets were already familiar with KVM matrix systems from previous projects and had experience working with these types of architectures. The team first became aware of G&D through peers at other NBA organizations, who shared very positive feedback about the user experience with G&D KVM matrix systems. 

 

After comparing multiple vendors and holding discussions at industry trade shows, the Rockets selected G&D. The deciding factors included the high responsiveness of both the CTI integration team and G&D, as well as the proximity of G&D’s U.S. headquarters in Houston. 

 

The deployment included two ControlCenter-Compact matrix switches linked via the GRID™ function. Most of the media servers and control computers located on a lower level of the facility were connected to one ControlCenter-Compact via VisionXS CPUs.Operator workstations in the Control Room and Engineering areas were connected to the second ControlCenter-Compact via VisionXS CONs. The installation supports both single-head and dual-head workflows. 

Installation and commissioning went smoothly for system integrator CTI. G&D also provided support with more detailed KVM configurations and fine-tuning of the matrix environment. 

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Technical Highlights

  • 2 × ControlCenter-Compact  
  • Connected via fiber  
  • Servers and source systems connected via VisionXS CPUs  
  • Operator workstations connected via VisionXS CONs  
  • Workstations in the Control Room and Engineering  
  • Support for single-head and dual-head workflows  
  • Designed for reliable matrix switching, low latency, and premium image quality 
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The Result

Today, media and control resources are available exactly where they are needed during operations. The team particularly values the seamless, instantaneous switching, the high signal quality, and the reliability of the G&D system. 

 

In day-to-day operations, source systems can be switched quickly, adjustments can be made immediately, and teams can return to the regular workflow within seconds.

In the context of the broader project, CTI also describes the modernized Control Room as an environment where hundreds of displays and content streams can be managed more easily and with greater precision. 

Facts & Figures

  • Location: Toyota Center, Houston  

  • Application environment: NBA games, concerts, esports competitions, and live events  

  • System architecture: 2 × ControlCenter-Compact  

  • KVM GRID lines: Fiber  

  • End devices: VisionXS CPUs, VisionXS CONs  

  • Workflows: Single-head and dual-head  

  • Operating areas: Control Room, Engineering  

  • Core requirements: Reliability, low latency, premium image quality  

CTI case study

Click this link to view the CTI case study and learn more about the project.

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